Medical Disclaimer
Please read this before you apply, because FreeClinic gives general guidance and is not an emergency service.
Before you use FreeClinic
Last updated: 13 October 2026.
Consultation is not diagnosis
A FreeClinic consultation gives general health information and suggested next steps. It is not a diagnosis. The doctor does not examine you in person and relies on the information you give.
It does not replace care from a doctor who can examine you where you live.
No doctor-patient treatment relationship
A consultation does not create a doctor-patient relationship for treatment. The doctor gives guidance only and does not take over your medical care.
Keep seeing your own doctor and follow their advice.
No remote prescriptions
- No prescriptions are issued through FreeClinic
- No remote treatment
- No invasive procedures or surgery
- No hospital admission arrangements
Emergencies
FreeClinic is not an emergency service. In an emergency, call your local emergency number or go to the nearest emergency department now. Do not use our forms, email or WhatsApp.
- United States and Canada: 911
- United Kingdom: 999 or 112
- Australia: 000
- New Zealand: 111
- France, Germany and Italy: 112
- China: 120 for an ambulance, 110 for police
Risks and limits
Cross-border medical travel risks
FreeClinic does not arrange travel or treatment. If you choose a referral, SeekDoctor handles surgery, hospital treatment and travel to China for treatment.
Travelling abroad for treatment carries risks, including:
- Complications that appear after you return home
- Limited follow-up care across borders
- Language and communication differences
- Different medical standards, laws and patient rights
- Health risks of travel, such as flying soon after surgery
- Costs your home insurance may not cover
Accuracy of information
We try to keep the information on this site accurate and current. Health information changes, and the site may contain errors. Prices and service details may change.
Advice in a consultation depends on the information you give. Missing or wrong information can affect it.
No guaranteed outcomes
No consultation, referral or treatment can guarantee a result. We do not promise any diagnosis, recovery, cost or waiting time.
Our 48-hour reply time is a target, not a guarantee.
External links and advertising
The site shows clearly labelled affiliate ads for health supplements and home health devices only. We never show ads for prescription drugs or high-risk medical products.
Ads are not medical recommendations. Ask a doctor before you use any supplement or device.
Links to other websites, including seekdoctor.net, are for convenience. We are not responsible for their content, services or privacy practices.
Liability and contact
Limitation of liability
To the extent the law allows, FreeClinic is not liable for decisions you make based on a consultation, for the acts or advice of doctors, SeekDoctor or hospitals, or for the content of ads and external websites.
Nothing here limits liability that the law does not allow us to limit. Our Terms of Service give more detail.
Contact
Questions about this disclaimer can be sent to FreeClinic, an individual-led project:
- Phone and WhatsApp: +86 183 0918 0000
- Email: timecoolcom@gmail.com
- Email: 18309180000@139.com
Start your free consultation
I understand that a FreeClinic consultation is general guidance, not a diagnosis, treatment or emergency care. I am ready to start my free consultation.
In an emergency, call your local emergency number instead.